Meet the Team

 The waiting areas are on the ground floor, where there is also access to a treatment room if patients cannot use the stairs. Please contact reception for further details.

Cross infection standards in our practice are exceptionally high, and every necessary precaution is taken to safeguard both patients and staff. Disposable items are used wherever possible, and all dental instruments are sterilised in our Central Sterilising Room under HTM01-05 regulations.

All staff have undergone CRB checks at the enhanced level.

We take patient confidentiality extremely seriously and all personal information is dealt with in accordance with GDPR

If you must cancel your appointment, please try to give at least 24 hours’ notice. A charge may be made for failing to give us adequate notice.

Payment for dental services is due on the day of treatment. Where there is substantial cost to the practice, payment in full may be requested when treatment commences. We are pleased to accept all major credit and debit cards.

We recognise that regular feedback helps us improve our services. Please speak to our principal dentist Amanda Ricketts if you wish to register a comment or complaint

We operate a zero-tolerance policy towards violent, aggressive or abusive patients. Such patients will be refused treatment and reported to the appropriate authorities.

There are several one-hour parking spaces available opposite the practice, and parking permits are available for longer appointments on request.

If you have a dental emergency during practice hours, please telephone or email the practice, and we will make every effort to see you as soon as possible. 

Please call the practice on 01603 624004 to listen to our current emergency arrangements.